| About - 100% Satisfaction Guarantee
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We want you to be happy with your purchase from Maine Made Christmas.
If you are not completely satisfied with your purchase, please return it in original condition within 10 days of receipt for a refund, credit or exchange. It must be in its original box and condition and be accompanied by a copy of the invoice and a note stating the problem. Please ship the item prepaid. We will refund the purchase price only, excluding shipping and handling charges.
If item is damaged see About Damaged Goods
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| About - Multiple Shipping Directions
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Maine Made Christmas can now process multiple ship to orders. The current system involves inputting the ship to information into the specified fields on the product pages. This information can be confirmed in the shopping basket.
The multiple ship to addresses will be displayed next to the product/products in the basket and on your invoice.
Upon checkout fill the ship to information in using the purchaser/bill to information, this will automatically default over to the bill to section.
When processing your credit card the multiple ship to information is not displayed.
We apologize for any inconvenience or confusion this may cause, currently we are working on some excellent software that will make placing multiple ship to orders very easy for the 2003 season.
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| About - Free Gift Messages
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We will gladly include a gift message with your gift order, simply fill out the gift message field found on the product pages. We will enclose a card with your message or provide your own card and we will include it with your order. Please keep messages short.
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| About - Your Privacy
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We will never, ever, allow any others to possess your name, address, etc. for any purpose whatsoever. View our Privacy Statement
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| About - Credit Card Security
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Shop in confidence, knowing that our store employs state-of-the-art security.
With Secure Socket Layer (SSL) transaction encryption and verisign payment services, (the industry leader in secure internet transactions) your credit card order is safer than a transaction at your favorite restaurant!
If your not comfortable with an on-line transaction feel free to place your order by email, phone, fax or regular mail.
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| About - Phone, Fax and Mail Orders
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Maine Made Christmas wants to make your purchase as pleasant as possibly, if for any reason your are not comfortable with an online transaction that involves the transfer of sensitive information - No Problem. We will take check or money orders through email, phone, fax or regular mail, of course orders will not be shipped until payment has been received. Printable phone, fax or mail order form.
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About - Spamming
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We'll never use your mailing address or your email address unless you ask us to (like ask us to advise you of new product availability). And, we'll never, ever, give away or sell our shoppers list to anyone.
If you would like to receive periodic messages from Maine Made Christmas please subscribe on the right side of the
home
page.
You may unsubscribe at any time.
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| About - Shipping
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While placing your order, the shopping basket will give you the total charge for the item(s) ordered, shipping and taxes due (if you are a Maine resident). Contact us for shipping upgrades. Also you will provide your account data (like credit card number, ship to address, etc).
Shipping shown is for shipments delivered within the continental United States only.
If you require special shipping arrangements fell free to call toll free at 1-888-618-0488 or visit our
contact us
page and send us your request.
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| About - Shipping Methods
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We ship UPS ground unless other arrangements have been made. Placing a order on Dec. 19th, would have to be shipped next day air in order to be received by Dec. 21st.
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| About - Damaged Goods
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Should you order be damaged, we will replace the product or refund your purchase price. To expedite the process feel free to email us or phone. In the case of damaged goods we will reimburse you for return shipping. See also our 100% Percent Satisfaction Guarantee.
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| About - Shipping and Handling
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Maine Made Christmas' product prices and shipping are plainly displayed next to each item.
Other shipping options may be available at "Checkout" and if you require special shipping contact us and we will work it out.
Shipping shown is for shipments delivered within the continental United States only.
If you require special shipping arrangements fell free to call toll free at 1-888-618-0488 or visit our
contact us
page and send us your request.
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| About - International Orders
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We ship primarily within the continental United States. If you are outside the U.S. and wish to have a delivery visit our contact us
page and submit your question or request.
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| About Corporate and Wholesale Sales
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We are eager to entertain large volume orders and those involving a great number of different "ship to" addresses. Please us either our Wholesale Form
,
or
Corporate Form
when contacting us about such an order. We will then contact you via email, phone or fax to discuss all issues regarding your desired order.
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