Frequently Asked Questions

Our 100% Satisfaction Guarantee

We want you to be happy with your purchase from Maine Made Christmas. If you are not completely satisfied with your purchase, please return it in original condition within 10 days for a refund, credit or exchange. The product must be in its original box and condition, and be accompanied by a copy of the invoice and a note stating the reason for return. Please ship item prepaid. We will refund the purchase price only, excluding shipping and handling charges.

Gift Messages

We will gladly include a gift message with your gift order, simply fill out the gift message field found on the product pages. We will enclose a card with your message or provide your own card and we will include it with your order. Please keep messages short.

Your Privacy

We will never, ever, allow any others to possess your name, address, etc. for any purpose whatsoever. View our Privacy Statement.

Credit Card Security

Shop with confidence, knowing that our store employs state-of-the-art security (With Secure Socket Layer (SSL)) transaction encryption and VeriSign payment services, (the industry leader in secure internet transactions) your credit card order is safer than a transaction at your favorite restaurant!

If your not comfortable with an on-line transaction feel free to place your order by phone, fax or regular mail.

Unsolicited Email

We'll never use your mailing address or your email address unless you ask us to (like ask us to advise you of new product availability). And, we'll never, ever, give away or sell our shoppers list to anyone. If you should receive an unsolicited email message it is possible someone signed you up thinking you would enjoy our products.

If you would like to receive periodic messages from Maine Made Christmas please subscribe on the right side using the form to the right. You may unsubscribe at any time.

Shipping

While placing your order, the shopping basket will give you the total charge for the item(s) ordered, shipping and taxes due (Maine resident only). Contact us for shipping upgrades. Also you will provide your account data (like credit card number, ship to address, etc).

Shipping shown is for shipments delivered within the continental United States only. If you require special shipping arrangements fell free to call toll free at 1-888-618-0488 or visit our contact us page and send us your request. Click here to read more shipping information.

Shipping & Handling Charges

Maine Made Christmas' product prices and shipping are plainly displayed next to each item.
Other shipping options may be available at "Checkout" and if you require special shipping contact us for price.

Damaged Goods

Should you order be damaged, we will replace the product or refund your purchase price. To expedite the process feel free to email us or phone. In the case of damaged goods we will reimburse you for return shipping. See also our 100% Percent Satisfaction Guarantee.

International Orders

We ship primarily within the continental United States. If you are outside the U.S. and wish to have a delivery visit our contact us page and submit your question or request.

Corporate Requests

We are eager to entertain large volume orders and those involving a great number of different "ship to" addresses. Please us our Corporate form when contacting us about such an order. We will then contact you via email, phone or fax to discuss all issues regarding your desired order.

Markets Served

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